All the services we provide are to create more value for customers. Timely, thoughtful and professional after-sales service is the characteristics of Tangguan valve. Tangguan valve can provide you with a full set of project requirements of technical data, drawings and product specifications, production schedule, production inspection control plan, etc. Quality control personnel provide detailed quality tracking for your after - sale products. Customer service and technical personnel to provide on-site unpacking inspection, installation guidance, commissioning and technical training services. Tangguan valve cherish every communication with customers, a full set of valve solutions and perfect after-sales service can help you to meet challenges at any time.
The company's business purpose: integrity first, customer first, strict quality, service to society, our service ability and scope include:
Failure analysis and troubleshooting
1¡¢ Systematic analysis of potential causes of valve failure;
2¡¢ comprehensive judgment of the fault valve in the elimination process of risk risk assessment.
Product repair and maintenance
1¡¢ Provide accessories, equipment and maintenance solutions;
2¡¢ online or offline maintenance and repair;
3¡¢Professional development of maintenance suggestions and plans;
4¡¢valve online maintenance or guidance;
5¡¢ Establish long-term file links for customers' on-site maintenance or maintenance of valves, and establish a regular return visit mechanism at the same time.
On-site technical service
1¡¢ valve and pipeline operation related professional technical consultation;
2¡¢ Suggestions on valve selection and professional design replacement schemes;
3¡¢ Impact assessment of pipeline process and medium on valve;
4¡¢ provide professional equipment to help eliminate the relevant factors affecting the operation of the valve.
Product use and maintenance training
1¡¢ Provide professional training courseware;
2¡¢ Practical operation drills for troubleshooting to meet customers' valve solutions;
3¡¢for customers to develop specific needs of the individual program, to meet the specific medium, flow rate, flow, inspection, testing, maintenance cycle and other maintenance suggestions.
Service commitment
1¡¢ Treat every employee professionally and sincerely, so that they become professionals in the industry;
2¡¢ with professional and mature team to provide customers with thoughtful service;
3¡¢honest service, keep promises, and establish long-term partnership with customers
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